> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Permission levels by product

> What each product access level means in the platform — the user experience users get for Flow, Workstation, Pulse, and Axon at every level.

## Overview

When you enable a product in a [user group's](/knowledge-base/administration/access-control/user-groups) Products tab, the access level you choose determines what members can do in that product. This page is the full reference for what each level means in practice.

## Flow

Flow access is split into two scopes: requests **inside** the user's assigned area / intent / inbox, and requests **outside** of it.

### Inside area, intent, or inbox

| Permission | User experience                                                                                                                    |
| ---------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| **Viewer** | Same view as a secondary viewer on a request — can see everything, leave comments, but not confirm. A "view only" banner is shown. |
| **Editor** | Full access — review, edit, and confirm requests.                                                                                  |

### Outside area or intent

| Permission    | User experience                                                              |
| ------------- | ---------------------------------------------------------------------------- |
| **No access** | A 404 page appears if the user reaches the URL of a mail outside their area. |
| **Viewer**    | View-only access to mails outside the assigned area or intent.               |

## Workstation

Workstation visibility is filtered by area, intent, or inbox depending on how the user's group is scoped on the Spaces tab.

| Permission              | User experience                                                                                                                                                                            |
| ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **In-scope mails only** | Only mails within the user's assigned area, intent, or inbox are visible. Sidebar filters also hide options unique to scopes the user can't access (e.g. a domain unique to another area). |
| **All mails**           | Standard experience — every mail across the organisation is visible.                                                                                                                       |
| **No access**           | The Workstation entry is removed from the navigation, and the URL returns a 404.                                                                                                           |

## Pulse

| Permission    | User experience                                            |
| ------------- | ---------------------------------------------------------- |
| **Viewer**    | Can browse and inspect anything in Pulse, but cannot edit. |
| **Editor**    | Full edit access.                                          |
| **No access** | Pulse is hidden from the navigation.                       |

## Axon

| Permission    | User experience                                           |
| ------------- | --------------------------------------------------------- |
| **Viewer**    | Can browse and inspect anything in Axon, but cannot edit. |
| **Editor**    | Full edit access.                                         |
| **No access** | Axon is hidden from the navigation.                       |

## What's next

* [User Groups](/knowledge-base/administration/access-control/user-groups) — configure these levels on a group.
* [User Management](/knowledge-base/administration/access-control/user-management) — see each user's effective permissions.