> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up connectors

> Connect Go Autonomous to your ERP, CRM, and other business systems using pre-built or custom connectors.

## Overview

Connectors are the bridge between Go Autonomous and your external systems. When a request is confirmed in Flow, the connector sends the data to the right destination — whether that's your ERP for order processing, your CRM for customer updates, or a custom API for specialized workflows.

## Available connector types

Go Autonomous offers pre-built connectors across several categories:

<Tabs>
  <Tab title="CRM">
    * **Dynamics Customer Service** — integrate with Microsoft Dynamics 365 Customer Service.
    * **Salesforce** — integrate with Salesforce CRM.
  </Tab>

  <Tab title="ERP">
    * **Infor M3** — integrate with Infor M3 ERP.
    * **SAP C4C** — integrate with SAP Cloud for Customer.
  </Tab>

  <Tab title="Custom">
    * **API** — custom API integration for any system with a REST API.
    * **GoAutonomous** — Go Autonomous connector with API key for platform-to-platform communication.
    * **Third-Party** — integrate with a third-party system using webhooks and data contracts.
  </Tab>

  <Tab title="File Transfer">
    * **SFTP** — secure file transfer integration for systems that exchange data via files.
  </Tab>

  <Tab title="Identity">
    * **SAML** — single sign-on (SSO) integration with any SAML 2.0–compliant identity provider, like Microsoft Entra or Okta.
  </Tab>

  <Tab title="Productivity">
    * Additional productivity integrations for team tools and communication platforms.
  </Tab>
</Tabs>

## Set up a connector

<Steps>
  <Step title="Open Connectors">
    Navigate to **Administration > Company Settings > Connectors**.
  </Step>

  <Step title="Browse available connectors">
    Scroll through the **Available Connectors** section or use the search bar and category tabs to find the connector you need.
  </Step>

  <Step title="Click on the connector">
    Click on the connector card to start the setup process. A configuration panel opens.
  </Step>

  <Step title="Enter connection details">
    Provide the required configuration — this varies by connector type but typically includes endpoint URLs, authentication credentials, and data mapping settings. You may need an [authenticator](/knowledge-base/administration/authenticators) set up first.
  </Step>

  <Step title="Test the connection">
    Use the test function to verify that Go Autonomous can communicate with your system before going live.
  </Step>

  <Step title="Activate the connector">
    Once configured and tested, activate the connector. It appears in the **Active Connectors** section at the top of the page.
  </Step>
</Steps>

## Third-party connectors

Third-party connectors allow external partners to integrate with Go Autonomous using webhooks. This is useful when a third party needs to receive data from your platform or send data back.

Key concepts for third-party connectors:

* **Webhooks** — define endpoints that receive data when events occur in Go Autonomous.
* **Data contracts** — specify the data structure that's sent to and received from the third party.
* **Logging** — third-party events are logged alongside internal events for unified troubleshooting.

<Note>
  Third-party connector setup requires coordination between your team and the third party. Data contracts define what information flows in each direction.
</Note>

## Managing active connectors

Once a connector is active, it appears in the **Active Connectors** section. From there you can:

* View the connector's status and configuration.
* Edit connection settings.
* Deactivate the connector if it's no longer needed.
* View logs to troubleshoot issues.

## Connector guides

Step-by-step setup guides for each available connector:

<CardGroup cols={2}>
  <Card title="Salesforce" icon="salesforce" href="/knowledge-base/it/integration-guides/connectors/salesforce">
    Connect Go Autonomous to Salesforce CRM for order and quote processing.
  </Card>

  <Card title="MS Outlook Connector" icon="microsoft" href="/knowledge-base/it/integration-guides/connectors/ms-connector">
    Connect Go Autonomous to Microsoft Outlook to process incoming emails.
  </Card>

  <Card title="SAP C4C Connector" icon="gear" href="/knowledge-base/it/integration-guides/connectors/sap-c4c-connector">
    Integrate with SAP Cloud for Customer for order and quote workflows.
  </Card>

  <Card title="Dynamics 365 Customer Service" icon="microsoft" href="/knowledge-base/it/integration-guides/connectors/dynamics-365-customer-service">
    Integrate with Microsoft Dynamics 365 Customer Service for order and quote workflows.
  </Card>

  <Card title="SAML" icon="key" href="/knowledge-base/administration/connectors/saml-connector">
    Configure single sign-on (SSO) for your tenant against any SAML 2.0 identity provider.
  </Card>
</CardGroup>

## What's next

* [Configure authenticators](/knowledge-base/administration/authenticators)
* [Manage organization settings](/knowledge-base/administration/settings)