> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
> Use this file to discover all available pages before exploring further.

# SAP C4C Integration Schema

> Overview of how Go Autonomous integrates with SAP Cloud for Customer via ticket management and the iframe component.

<Columns cols={2}>
  <div>
    <Steps>
      <Step title="Enable ticket management">
        Activate the **Service Request** and **Enrich Ticket** API calls by enabling the C4C connector as outlined in the [SAP C4C Connector Guide](/knowledge-base/administration/connectors/sap-c4c-connector/sap-c4c-connector-guide).
      </Step>

      <Step title="Embed the C4C interface">
        Set up the iframe component to embed the Go Autonomous interface inside SAP C4C. Follow the [SAP mashup configuration guide](https://help.sap.com/docs/search?q=mashups\&locale=en-US\&format=standard,html,pdf,others) for instructions.
      </Step>
    </Steps>
  </div>

  <div>
    <Frame>
      <img src="https://mintcdn.com/goautonomous/g-HVp3qXN4sd5bRy/images/wp-content/uploads/2024/05/goa_c4c-schema.jpg/d1e8947ab32557b815afd153ec1feed5.jpg?fit=max&auto=format&n=g-HVp3qXN4sd5bRy&q=85&s=ee5e6e61780a2ceaade7e7d94e495cd3" alt="SAP C4C integration schema diagram" width="480" height="355" data-path="images/wp-content/uploads/2024/05/goa_c4c-schema.jpg/d1e8947ab32557b815afd153ec1feed5.jpg" />
    </Frame>
  </div>
</Columns>