> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Send emails

> Send emails directly from the Go Autonomous platform as part of your order processing workflow.

## Overview

Go Autonomous allows you to send emails directly from the platform as part of your workflow. This is used in features like [vendor quotation requests](/knowledge-base/flow/vendor-quotation), where you need to send a request for quote to a supplier, or when communicating with customers about their orders.

## How email sending works

When you use a feature that sends an email (such as sending a vendor quote request), Go Autonomous:

1. Uses a pre-configured email template appropriate for the context.
2. Populates the template with relevant data from the current request (order details, product information, etc.).
3. Sends the email through your connected email system.

## Where email sending is used

* **Vendor quotation** — send requests for quotes to suppliers directly from Flow. See [Send vendor requests for quotes](/knowledge-base/flow/vendor-quotation) for details.
* **Collaboration notifications** — when you @mention someone in a collaboration thread, they may receive an email notification.
* **Password resets** — administrators can trigger password reset emails from the [user management](/knowledge-base/administration/user-management) page.

## Prerequisites

Email sending requires a configured [Microsoft connector](/knowledge-base/administration/connectors/ms-connector) with appropriate permissions to send emails through your organization's email system.

## What's next

* [Send vendor requests for quotes](/knowledge-base/flow/vendor-quotation) for the vendor quotation workflow.
* [Set up connectors](/knowledge-base/administration/connectors) to configure your email integration.