> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Manage requests
> View, search, filter, and assign customer requests in Workstation.
## Overview
Workstation gives you a centralized view of all incoming customer requests. You can search, filter by date, and assign requests to team members — making it easy to stay on top of your workload.
## Search for a request
Use the search bar in the top-right corner to find a specific request by subject line or confirmation number. Start typing and results update in real time.
If you know a customer's confirmation number, searching by that is the fastest way to find a specific request.
## Filter by date
Click the date picker in the top-left corner to filter requests by time period. You can select preset ranges like **Last month** or define a custom date range. This is useful when you need to focus on recent requests or look back at a specific period.
## Assign a request
Each request can be assigned to a specific team member. The **Assigned to** column shows the current assignment.
To assign or reassign a request, open it in Flow and use the **Owner** dropdown in the top bar.
Assignments help your team coordinate — everyone can see who's responsible for each request without opening it.
## Change the page size
By default, Workstation displays 25 requests per page. You can adjust this using the **Rows per page** dropdown at the bottom of the table. Navigation arrows let you move between pages.
## Open a request in Flow
Click anywhere on a request row to open it in [Flow](/knowledge-base/flow/overview). The request opens in a new browser tab, so you can work on it without losing your place in Workstation.
## What's next
* [Upload requests manually](/knowledge-base/workstation/upload-requests)
* [Understand request statuses](/knowledge-base/workstation/request-statuses)
* [Review and confirm orders in Flow](/knowledge-base/flow/review-and-confirm)