Workstation
Your command center — a single view of every incoming customer request, ready to filter, assign, and action.
## Overview
Workstation is the first thing you see when you log into Go Autonomous. It's your command center — a single view of every incoming customer request, whether it's an order, a quote, an adjustment, or something else entirely.
From Workstation, you can see at a glance who sent a request, what type it is, who it's assigned to, and whether it's ready for review. Think of it as your team's shared inbox, purpose-built for commercial operations.
## What you'll see
The main Workstation view displays a table of **Customer requests** with the following information for each:
* **Sender** — the name and email address of the person who sent the request.
* **Subject** — the email subject or document name.
* **Time** — when the request was received.
* **Identified type** — the intent Go Autonomous detected (e.g., Request: Simple Order, Request: Product Quote, Request: Order Adjustment).
* **Assigned to** — which team member is handling the request.
* **Status** — the current processing state (e.g., Ready for review).
## Key actions
* **Search** — find specific requests by subject or confirmation number using the search bar.
* **Filter by date** — use the date picker to narrow results to a specific time period (e.g., last month, custom range).
* **Upload** — manually upload documents or files to create new requests.
* **Download request data** — export request data for reporting or external processing.
* **Open a request** — click any request row to open it in [Flow](/knowledge-base/flow/overview), where you review and process it.