> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Upload requests

> Manually upload documents to create new requests and export request data from Workstation.

## Overview

While most requests arrive automatically via email, you can also manually upload documents directly into Workstation. This is useful when you receive orders through channels other than email — such as physical documents, fax, or files shared through other systems.

## Upload a document

<Steps>
  <Step title="Open Workstation">
    Navigate to Workstation from the app switcher (the grid icon in the top-right corner).
  </Step>

  <Step title="Click Upload">
    Click the **Upload** button in the top-right area of the Workstation view.
  </Step>

  <Step title="Select your file">
    Choose the document you want to upload. Supported formats include PDF, Excel, and image files.
  </Step>

  <Step title="Wait for processing">
    Go Autonomous processes the uploaded document the same way it handles email attachments — classifying the intent and extracting data automatically. The new request appears in your request list once processing completes.
  </Step>
</Steps>

<Note>
  Uploaded documents go through the same AI classification and extraction pipeline as emailed requests. The identified intent, extracted products, and account details are populated automatically.
</Note>

## Download request data

To export request data for reporting, analysis, or integration with external tools:

<Steps>
  <Step title="Set your date filter">
    Use the date picker to select the time period you want to export.
  </Step>

  <Step title="Click Download request data">
    Click the **Download request data** button in the top-right area. The platform generates and downloads a file containing the request data for the selected period.
  </Step>
</Steps>

## What's next

* [Manage and filter requests](/knowledge-base/workstation/manage-requests)
* [Understand request statuses](/knowledge-base/workstation/request-statuses)