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Overview

Your product catalog is the master list of all products your organisation sells or distributes. It is the primary source of truth for product matching during extraction — when Go Autonomous processes a request, it looks up extracted product numbers against your catalog to auto-populate names, prices, units of measure, and other details. The better your catalog is maintained, the more accurate and complete your extractions will be.

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How the product catalog improves extraction

A well-maintained catalog enables several powerful features in Flow:
  • Auto-completion — when editing a product number, the system suggests matches from your catalog as you type.
  • Validation — extracted values are checked against the catalog. Mismatches are flagged for review.
  • Enrichment — once a product number matches, related fields (name, price, unit of measure) are auto-populated automatically.
Outdated catalog data can cause incorrect auto-completions and missed validations. Schedule regular catalog updates to keep your data current.

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Catalogs and areas

Product catalogs can be uploaded per area. This lets different teams or regions work with their own product data — for example, different price lists or product ranges per business unit. When Go Autonomous processes a request, it uses the catalog assigned to the request’s area. If no catalog has been uploaded for that area, it falls back to the Default catalog automatically.
Always maintain a Default catalog as a fallback. Any area without its own catalog will use the Default.

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The Product Catalog page

Navigate to Administration > Company Settings > Product Catalog to manage your catalogs. The page shows one card per catalog in a grid layout. Each card displays:
  • The area name the catalog belongs to. The fallback catalog is labelled Default.
  • An emoji or icon — the area’s emoji when set, otherwise a generic package icon.
  • A column-mapping count — how many columns of the uploaded file are mapped to platform fields (e.g., 12 / 20 columns mapped). Click the info icon next to the count to open a column mappings popover that lists every mapped source column from your file and the platform field it maps to (e.g., sku → Product Number). Use this to verify a catalog’s mapping without opening the edit drawer.
  • A delta badge when the catalog has a unique field configured for delta uploads. Hover the badge to see which unique field is used. See Setting up delta loads.
Click any card to open the edit drawer for that catalog. Cards for areas you don’t have access to are shown in a muted state and can’t be opened.

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Find a catalog

Use the toolbar at the top of the page to narrow down what you see:
  • Search — type in the search field to filter cards by catalog name.
  • Sort — click the sort icon to switch between Name A—Z and Name Z—A.
The Default catalog always sorts to the top of the grid regardless of the active sort direction, so the fallback is easy to find.

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Select and bulk-manage catalogs

Hover a card to reveal a checkbox in its top-right corner. Tick the checkbox on any card you have access to — you can select as many as you need across the grid. As soon as at least one card is selected, the toolbar shows a selection action bar with:
  • Download — export each selected catalog as a CSV file. Each area is downloaded as a separate product-catalog-<area>.csv file.
  • Delete — permanently delete the selected catalogs. Deletion is confirmed via a dialog and cannot be undone. Viewers don’t see this action.
  • Clear — deselect everything and hide the action bar.
Bulk delete permanently removes the selected product catalogs. There is no undo — re-uploading the file is the only way to restore them.

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Upload a catalog

1

Open the Product Catalog page

Navigate to Administration > Company Settings > Product Catalog in the left sidebar under Data.
2

Prepare your data file

Format your catalog as a CSV or Excel file with defined column headers. The catalog typically includes: product numbers (SKUs/part numbers), product names, descriptions, pricing, units of measure, and categories.
3

Select an area

Choose which area this catalog applies to, or select Default to upload a catalog used as the fallback across all areas.
4

Upload the file

Click the upload button and select your file. The platform validates the data format and reports any errors before importing.
5

Map your columns

The platform auto-maps columns whose headers match a field in your configured field settings — these are marked with a ✨ sparkle indicator. Hover the indicator to see which fields a column will map to (and under which configuration). Review the mappings and adjust any column the platform couldn’t match automatically.
6

Review and confirm

Review the uploaded data for accuracy. New entries are added and existing entries are updated based on matching product numbers.

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Auto-mapping of columns

When you upload a catalog, the platform inspects each column header and tries to match it to a field defined in your field settings. Matches are normalised — case, spaces, and separators are ignored — so headers like Product Name, product_name, and productName all resolve to the same field. Auto-mapped columns are marked with a sparkle icon (✨) in the column mapping step. Hover the icon to see:
  • Which field the column maps to (its display name).
  • Which configuration the field belongs to — useful when the same field ID is reused across multiple field configurations for different areas.
You can override an auto-mapping by selecting a different field from the dropdown, or leave it as-is to accept the suggestion. Columns that don’t match anything in your field settings stay unmapped until you map them manually.
Standardise your CSV/Excel headers to match the field IDs in your field settings. The closer your headers are to the canonical names, the more columns are auto-mapped — leaving you with fewer manual mappings to review on every upload.

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