Documentation Index
Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
Use this file to discover all available pages before exploring further.
Overview
When a customer orders products that you can’t fulfill from existing stock, you may need to request pricing from an external vendor. The vendor quotation feature lets you send a request for quote (RFQ) to vendors directly from Flow — without switching to another system.Sending a vendor RFQ
Identify the products that need vendor pricing
In the product cart, identify which lines need to be sourced from a vendor.
Open the vendor quotation panel
Access the vendor quotation feature from the Flow toolbar to view available vendors for the selected products.
Select the vendor
Search for the vendor by name. Vendor information (name and inbox address) is stored in your organization’s Reference Data.
Tracking vendor responses
After sending an RFQ, you can track its progress directly in Flow. Each vendor quotation has a status:- Awaiting — the RFQ has been sent and you’re waiting for the vendor’s response.
- Needs action — the vendor has responded and the quote needs your review.
- Processed — the vendor quote has been reviewed and applied to the order.
Processing a vendor response
When a vendor replies with their pricing, Go Autonomous captures the response and links it back to the original request. The platform re-simulates the order with the new vendor pricing, so you can see the updated totals before confirming.Open the vendor response
The vendor list in Flow shows the updated status. Click on the vendor to view their response.
Review the quoted prices
Compare the vendor’s pricing against your order. Updated prices and availability are displayed alongside the original request data.
Vendor email templates and product fields included in the RFQ are configured in your organization’s settings. Contact your admin to customize these.