Documentation Index
Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
Use this file to discover all available pages before exploring further.
Overview
When you enable a product in a user group’s Products tab, the access level you choose determines what members can do in that product. This page is the full reference for what each level means in practice.
Flow
Flow access is split into two scopes: requests inside the user’s assigned area / intent / inbox, and requests outside of it.
Inside area, intent, or inbox
| Permission | User experience |
|---|
| Viewer | Same view as a secondary viewer on a request — can see everything, leave comments, but not confirm. A “view only” banner is shown. |
| Editor | Full access — review, edit, and confirm requests. |
Outside area or intent
| Permission | User experience |
|---|
| No access | A 404 page appears if the user reaches the URL of a mail outside their area. |
| Viewer | View-only access to mails outside the assigned area or intent. |
Workstation
Workstation visibility is filtered by area, intent, or inbox depending on how the user’s group is scoped on the Spaces tab.
| Permission | User experience |
|---|
| In-scope mails only | Only mails within the user’s assigned area, intent, or inbox are visible. Sidebar filters also hide options unique to scopes the user can’t access (e.g. a domain unique to another area). |
| All mails | Standard experience — every mail across the organisation is visible. |
| No access | The Workstation entry is removed from the navigation, and the URL returns a 404. |
Pulse
| Permission | User experience |
|---|
| Viewer | Can browse and inspect anything in Pulse, but cannot edit. |
| Editor | Full edit access. |
| No access | Pulse is hidden from the navigation. |
Axon
| Permission | User experience |
|---|
| Viewer | Can browse and inspect anything in Axon, but cannot edit. |
| Editor | Full edit access. |
| No access | Axon is hidden from the navigation. |
What’s next
