Documentation Index
Fetch the complete documentation index at: https://knowledge.goautonomous.io/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Go Autonomous is an AI-powered platform that transforms how businesses handle customer requests — from orders and quotes to adjustments and deliveries. Instead of manually processing emails, attachments, and documents, Go Autonomous reads, classifies, and extracts data automatically so your team can review, confirm, and move on.
The platform is built around five core products, each designed to reduce friction at a different stage of the workflow.
Core products
Workstation
Your command center for incoming customer requests. See everything at a glance, assign work, and track status.
Flow
The request processing view. Review AI-extracted data, edit product carts, confirm orders, and send responses — all in one place.
Axon
Your intent control center. Manage how the platform classifies incoming emails by organizing, creating, and training intents.
Pulse
The workflow builder. Create automated workflows that trigger actions based on incoming requests — no code required.
Decision Analytics
AI-powered insights that help you understand and optimise how Go Autonomous processes your requests.
Administration
Beyond the core products, the Administration section gives you full control over your platform setup:- Company Settings — configure fields, areas, connectors, automations, product catalogs, tags, and organization-wide settings.
Administration
Configure integrations, manage field settings, set up product catalogs, and control how the platform behaves for your organization.