Overview
Customer product numbers (CPNs) let you map the product identifiers your customers use to your internal product catalog numbers. When a customer sends an order using their own product codes, Go Autonomous uses these mappings to automatically match them to the correct products in your catalog.Why use customer product numbers
Customers often use their own numbering systems for your products. Without CPN mappings, your team would need to manually look up each customer product number during order processing. CPN mappings automate this step, improving accuracy and speed.Catalogs and areas
Customer product number catalogs can be uploaded per area. This allows different teams or regions to maintain their own customer-specific mappings. When Go Autonomous processes a request, it uses the CPN catalog assigned to the request’s area. If no catalog exists for that area, it falls back to the Default catalog automatically.The Customer Product Catalog page
Navigate to Administration > Company Settings > Customer Product Catalog to manage your CPN data. The page shows one card per catalog in a grid layout. Each card displays:- The area name the catalog belongs to. The fallback catalog is labelled Default.
- An emoji or icon — the area’s emoji when set, otherwise a generic package icon.
- A column-mapping count — how many columns of the uploaded file are mapped to platform fields (e.g.,
3 / 4 columns mapped). Click the info icon next to the count to open a column mappings popover that lists every mapped source column from your file and the CPN field it maps to (e.g.,cust_sku → Customer Product Number). Use this to verify a catalog’s mapping without opening the edit drawer. - A delta badge when the catalog has a unique field configured for delta uploads. Hover the badge to see which unique field is used.
Find a catalog
Use the toolbar at the top of the page to narrow down what you see:- Search — type in the search field to filter cards by catalog name.
- Sort — click the sort icon to switch between Name A—Z and Name Z—A.
Select and bulk-manage catalogs
Hover a card to reveal a checkbox in its top-right corner. Tick the checkbox on any card you have access to — you can select as many as you need across the grid. As soon as at least one card is selected, the toolbar shows a selection action bar with:- Download — export each selected catalog as a CSV file. Each area is downloaded as a separate file.
- Delete — permanently delete the selected catalogs. Deletion is confirmed via a dialog and cannot be undone. Viewers don’t see this action.
- Clear — deselect everything and hide the action bar.
Upload a catalog
1
Click Upload catalog
Click the Upload catalog button in the top toolbar.
2
Select an area
Choose which area this catalog applies to, or select Default to upload a catalog used as the fallback across all areas.
3
Upload a CSV file
Select a CSV file containing your customer product number mappings. Configure the delimiter and encoding if needed.
4
Map columns
Map the columns in your CSV to the CPN fields: Customer Product Number, Customer ID, and Product Number.
5
Complete upload
Finalize the upload. The mappings are immediately available for product matching.
Review and edit catalog entries
Click any catalog card to open a review drawer showing all entries. From here you can:- Search entries to find specific mappings.
- Add new entries manually.
- Edit existing entries to correct mappings.
- Delete entries that are no longer needed.
What’s next
- Review and confirm orders in Flow to see how product matching works during processing.